The game installs, but it will
not run :
may have an old version of Direct X. Version 9 or higher is recommended
for our latest games.
sure you have an up to date Certified version of your Video Card
or Sound Card drivers. To check if your drivers are Direct X Certified,
from your start menu, go to Accessories / System Tools / System
Information. From here select the Tools / Direct X Diagnostic Tool
from the drop down menu. Now click on the various tabs across the
top of the panel to check if all of your hardware is Direct X certified.
If any of the drivers are listed as uncertified then you should
try to get some updated versions from the hardware manufacturer.
The game runs, but
the display is all messed up :
If you can run the game, but are presented with a corrupt screen
then you should check your video board and drivers (see 2. above).
Also it is recommended that your video board have at least 16Mb
of RAM, certain games such as the Tycoon series need 32Mb video
The game runs, but
it is very slow :
Game performance may be increased by lowering its screen resolution.
You do this from the Configuration Panel that appears before game
loads. Choosing a lower resolution and lowering bit depth to 16bit
can help increase game speed.
The game runs OK,
but it keeps juddering and slowing down sporadically :
This may be due to a slower processor or video board. Also if your
PC is low on memory this may cause a problem. If you have less than
64Mb of RAM, you may suffer from sporadic slowdown. Try to make
sure there are no other programs running in the background, also
tasks running in windows' system tray can take up valuable system
memory that the game may need to run smoothly, shut down as many
of these as possible.
I can't select the
icons on the Start Screen :
This is a rare problem that may occur on a few low end 3D Video
Boards while running in higher than 640x480 resolution. Updating
the video drivers for your video card may fix the problem. If not
then running the game in 640x480 resolution should stop it occurring.